Проблемы входа в систему с помощью Google с мобильных устройств

6 months 5 days ago #8566 by Raul Dominguez

I use SLogin as my ecommerce site login module, in general it works correctly, but the problem is when trying to login with Google from mobile devices. After tapping on the button to log in with Google, the system displays the dialog box to select the account with which you want to log into the site, after tapping on the account shown, the page reloads, but without Having logged in.
The strange thing is that, on desktop computers you can successfully log in with google
I have the latest version of the extension installed and it seems that it was after the last update that the error occurred.

Could you give me support to solve this problem, taking into account that currently most users surf from mobile devices, it is an important issue to solve.

Thank you very much, greetings!

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5 months 3 weeks ago #8570 by JoomLine
I tested Google authorization on my phone. Everything is working. To answer, you need information, what kind of browser do you have? And an example link.

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5 months 3 weeks ago #8576 by Raul Dominguez
Hello, thanks for answering

Well, I leave you the link of the site, www.abierto.uy

Unfortunately now that I test it again, the Google login does not work on the desktop computer either.

Tests on both devices are done with Chrome browser

The site is on Joomla 3.9.24, I also use the Hikashop ecommerce extension on the site

Thank you very much, greetings from Uruguay!

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5 months 2 weeks ago #8588 by JoomLine
Looked at your site. it's hard to say why, but the console says that the authorization is taking place, but something interferes with the authorization procedure and redirects are made to create a user. It seems that the standard Joomla authorization mechanisms are disabled.

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5 months 2 weeks ago #8590 by Raul Dominguez

What are those standard authorization mechanisms, could you explain me better?

As I mentioned before on facebook you can log in without problems.

Thanks a lot!

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