Авторизация через Facebook

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7 years 6 months ago #6733 by alex
Здравствуйте! Перестала работать авторизация через Facebook. Сначала долго белый экран, потом выходит ошибка 504 - превышение ожидания таймаута при выполнении запроса:
bodyboom.club/index.php?option=com_slogi...a96ad047b2bab344#_=_

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7 years 6 months ago #6736 by JoomLine
Гхм... похоже ваш хостинг блокирует обращения из вне в частности от api.slogin.info

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7 years 6 months ago - 7 years 6 months ago #6737 by alex
Тоже так подумал, писал в тех поддержку, но вот их ответ -
"Блокировок на сервере удаленного ip не обнаружил."
Как понять?
Last edit: 7 years 6 months ago by alex.

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7 years 6 months ago #6739 by alex
Ммм... Так что делать-то? Вы говорите - виноват сервер, а техподдержка говорит, что на сервере проблем не нашли, блокировок ip не обнаружено. И если бы хостинг блокировал обращения из вне в частности от api.slogin.info, то авторизация вообще бы не работала, ни через одну сеть. А так не работает только facebook.
Что делать-то?

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7 years 6 months ago #6740 by alex
Четвертый день идет, с момента обращения. А поддержка забила?

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7 years 6 months ago #6742 by JoomLine
Хочу заметить что мы не работаем в выходные и праздничные дни.
По вашему вопросу.
Я вижу что компонент обращается к slogin.info. Он дает ответ и перенаправляет на сайт bodyboom.club. В ответ идет бесконечная загрузка сайта и по таймауту 504 Gateway Time-out. Собственно ошибка означает что время ответа истекло. То есть ответ от сервиса пришел, nginx его получил но апач(скорей всего) не ответил. Что мы можем сказать в этой ситуации??
Это не ошибка программного кода - это ошибка сервера, которому по какой то причине не хватило времени на обработку. Учитывая что времени для авторизации требуется немного, то мы делаем вывод, что nginx не пускает внешний запрос к апачу, но тут мы вам ничего не можем помочь, это вопрос настройки серверного ПО.

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7 years 6 months ago #6743 by JoomLine
Можем лишь добавить, что похоже товарищи, которые занимаются вашим хостингом очень плохо обновляют свои сервера, то что версия сервера больше 3 лет назад вышла это еще ничего, но вот то что на нее даже обновления безопасности не установлены, это подозрительно.

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7 years 6 months ago #6745 by alex
Спасибо. Проблема решилась полной проверкой фаервола. Конкретного запрета по ip небыло, но как я понял от техподдержки, какие-то правила блокировали адрес. Внесение 88.99.98.37 в исключения дало положительный результат.
P.S. с обновлениями безопасности буду разбираться. Еще раз спасибо!

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