Поддержка платных компонентов/плагинов не работает!

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6 years 6 months ago #7285 by Дмитрий
Создал заявку #1128 аж 25.04.2018, сегодня 05.05.2018 до сих пор так и не получил ответа, учитывая что выделенным текстом указано "Время реакции на тикет может составлять 72 часа", но прошло уже десять дней.
Насколько я помню, покупая компоненты/плагины мне обещается в первую очередь своевременная поддержка, а без неё можно и в интернете всё скачать.

Администрация, разберитесь с этой проблемой. Жду вашей реакции.

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6 years 6 months ago #7286 by Петр Васильев
И это факт! Как будто сайт мертвый. Магазин работает на автомате. Тоже созджавал тикет так и не дождался ответа, закрыл!

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6 years 6 months ago #7298 by JoomLine
Сейчас постепенно все тикеты будут разобраны, приносим извинения за задержку с ответами.

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